Refund Policy

Our refurbished equipment is offered at the most competitive pricing possible.  These prices are possible, in part, by foregoing the expense of salesmen traveling to customers, and the commissions they are usually paid.  Our exchange/return policy, however, is more liberal than that of new equipment, allowing 7 days to try out your new purchase.  If you are dissatisfied with your equipment for any reason within those 7 days, we will exchange the equipment or accept its return for a full refund, provided that the unit is returned in the same condition it was received in, tamper stickers have not been removed and the units are returned within the allotted time period.

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.